ie677 Privacy Policy

1 Introduction and Purpose of This Policy

ie677 ("we", "us", or "the platform") operates a safe and trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") informs you how we collect, use, store, share, and protect your personal information when you use our website, applications, and services.

By using our services, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using ie677's services. ie677 may update this Policy from time to time and will notify you of any changes in a timely manner.

This Privacy Policy should be read together with ie677's Terms and Conditions and Responsible Gaming Policy. In the event of any conflict, the provisions of this Policy will apply.

2 Information We Collect

ie677 collects your information in various ways. The categories of information collected are described in detail below:

2.1 Registration and Identity Information

When you open an account with ie677 or log in through the ie677 Login page, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• User-selected username and password (stored in encrypted form)
• Residential address

2.2 Financial Transaction Information

During deposit or withdrawal processes, we collect transaction-related information, such as:

• bKash, Nagad, Rocket, or Upay account numbers (partial, not full)
• Transaction amount, date, and time
• Transaction reference number

2.3 Technical and Browsing Information

When you visit our platform, the following information may be collected automatically:

• IP address and device identity (Device ID)
• Browser type and operating system
• Pages visited, session duration, and referral source
• Cookies and local storage data

2.4 Gaming Activity Information

Your ie677 game play history, bet amounts, win and loss records, and bonus usage information are stored in our system.

3 Purpose of Using Your Information

ie677 uses the information collected about you for the following purposes:

• For account verification, registration, and service delivery
• For processing financial transactions and preventing fraud
• For providing customer support and resolving complaints
• To improve personalized gaming experiences and bonus offers
• To ensure compliance with responsible gaming policies
• To comply with applicable laws, regulations, and court orders
• For platform security and technical improvements
• For important service-related communications with customers

Without your consent, ie677 does not sell your personal information to advertising or commercial third parties.

4 Cookies and Tracking Technologies

The ie677 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

4.1 Types of Cookies

• Essential Cookies: Required to manage login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help us monitor usage statistics for our website.

4.2 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling essential cookies may cause some ie677 services to not function properly.

5 Information Sharing and Disclosure

ie677 may share your information with third parties in certain circumstances. Such sharing is always limited to the minimum necessary information:

5.1 Service Providers

Payment processing, identity verification, and cybersecurity service providers may access the necessary information within the scope of their specific tasks.

5.2 Legal Obligations

ie677 may be required to disclose your information as required by court orders, government directives, or applicable law.

5.3 Corporate Changes

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance.

5.4 What We Do Not Do

ie677 never sells or rents your personal information to advertising networks, social media companies, or unrelated third parties.

6 Data Security Measures

ie677 follows industry-standard technologies and practices to protect your information. Our security measures include:

• Use of SSL/TLS encryption for all data transmissions
• Encryption of stored sensitive information
• Access controls — only authorized personnel can access personal information
• Regular security testing and vulnerability assessments
• Two-factor authentication (2FA) support
• Firewall and intrusion detection systems

While we take the highest security measures, data transmission over the internet is not entirely risk-free. We ask you to use strong passwords and not share your account information with anyone.

7 Data Retention Period

ie677 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active accounts: All information is retained while the account remains active.
• Closed accounts: Certain information may be retained for a limited period after account closure for legal and regulatory requirements.
• Transaction records: Financial transaction records are retained for a specified period in accordance with applicable law.
• Security logs: Technical logs are kept for a limited period for cybersecurity purposes.

Once the retention period expires, your information is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the information ie677 holds about you.

8.2 Right to Rectification

If your information contains any inaccuracies or is incomplete, please contact us to have it corrected.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, it may not be possible to delete certain information due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to your information being used for marketing communications.

8.5 Data Portability

You may request a copy of your information in a structured and commonly used format.

To exercise these rights, contact us at [email protected] or use our 24/7 live chat support.

9 Protection of Minors' Information

ie677 is for users aged 21 and above only. We do not knowingly collect personal information from any minor (under 21 years of age). Age verification is a required step in our registration process.

If we are informed that a minor has registered on our platform, we will immediately close that account and take steps to delete the associated information.

10 Third-Party Links and Services

The ie677 platform may include services from third-party payment gateways (bKash, Nagad, Rocket, Upay) and game software providers. These third parties have their own privacy policies and ie677 is not responsible for their data handling practices.

We advise you to read the privacy policies of payment providers and game software companies directly.

11 Changes to the Privacy Policy

ie677 reserves the right to update or revise this Privacy Policy at any time. For significant changes, we will notify you by email or through our platform.

Continued use of our services after any changes will be considered as your agreement to the updated Policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our customer support team:

• Live Chat: Available 24/7 in Bengali through our website
• Email: [email protected]

After receiving your information-related request, ie677 will endeavor to respond within a reasonable time. Additional information may be requested to verify your identity.